Frequently Asked Questions
Everything you need to know about shopping with Nishat.
What is the standard delivery time for orders?
For domestic orders, delivery typically takes 3 to 5 working days. International shipping times vary by destination but generally arrive within 7 to 14 working days.
What is your return and exchange policy?
You can exchange any unused item within 14 days of purchase, provided it has the original tags and invoice. Please note that sale items are not eligible for returns unless they are defective.
How should I care for my Nishat fabrics?
To maintain the quality of our premium fabrics, we recommend hand washing in cold water or dry cleaning. Avoid using bleach and always iron on a medium heat setting.
Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery for all domestic orders. For international orders, we accept major credit/debit cards and secure online payment gateways.
Can I cancel or modify my order after placing it?
Orders can be canceled or modified within 12 hours of placement. Once the order has been processed and shipped, we are unable to make any changes.
How can I track my shipment?
Once your order is dispatched, you will receive a tracking number via email and SMS. You can use this number on our courier partner's website to monitor your delivery status.